Here at South Tyneside Homes we manage, maintain and improve 17,000 council homes and estates on behalf of South Tyneside Council.

We are a non-profit-making company that is 100% owned by South Tyneside Council.

Our vision is ‘Providing excellent services and quality homes where customers feel safe and supported’.

Winners of Northern Housing Awards’ Landlord of the Year 2021.


For more information, visit


If you need housing advice, are at risk of homelessness or are homeless and have nowhere to stay please contact the Housing Options Team.

Contact details

Housing Options

Unit 3, Middlefields Industrial Estate

Heddon Way                                                                                                                                                                                                                                                                                                                                                                                                

South Shields

NE34 0NT

Phone: 0300 1236633


Monday to Thursday 8:30am - 5.00pm and Friday 8.30am - 4.30pm

If it is after 4:45pm (or any time at a weekend) and you have nowhere to sleep please call the out of hours service for advice

Phone: 0191 456 2093

Monday to Friday 4:45pm to 8:30am

Saturday and Sunday 8am to 8am (24 hours)


Further Information

South Tyneside Homes website (opens in new window)

South Tyneside Homes Policy (opens in new window)